As we enter the next decade, convenience stores are at a crossroads as generational turnover and technological advancement change c-stores’ mandate and potential for differentiation. Three issues will dominate c-store trends in the coming decade more than any other: fresh and elevated food to-go, frictionless checkout and automation, and cannabis sales. And fascinatingly, each of these issues seems to pivot on generational segmentations.
TrendSource's 2018 Convenience Store Industry Report offers operators in-depth analyses of their customers' priorities, pain points, and paths to purchase. Such insights should help operators increase basket size and capture market share. Highlights include: