Learn the state of the retail industry - online & brink-and-mortar - in our 2017 Retail Industry Report.

• How do millennials differ from older shoppers, in both brick-and-mortar and online shopping?
• How can retailers leverage sensory perception to influence customers’ in-store experience?
• How do personality types shape the form of associate interaction customers prefer, and how should electronics, home improvement, and fashion associates behave differently from one another?

It might not be entirely accurate, but Moms have a reputation for graciously accepting any gift they are given—smiling, saying I love it, and saying I love you. That’s how people have gotten away with giving some truly uninspired gifts throughout the years.

Another year, another batch of Mother’s Day insights for retailers! According to our 2016 Mother’s Day Consumer Insights Study, the majority of respondents begin thinking about their Mother’s Day purchases the month before the holiday, but don’t actually make their purchases until a week before. Fill out the form below to view the full report.