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Retail Market Research: Amazon’s Holiday Catalogue and Its Backward Path to Omnichannel

Posted by TrendSource on 10/22/20 10:10 AM

For the third consecutive year, Amazon has released a holiday toy “wishbook,” Joy Delivered, a paper catalogue containing literally thousands of items spread across 92 pages. Clearly intended to drive holiday gift purchases in households with children, the catalogue is already hitting its mark, it would seem. Indeed, according to the Krazy Coupon Lady, “Amazon’s Holiday Wish Book is Here and My Kids Are Going Nuts.”

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Topics: Market Research, Omnichannel, Retail, Digital Technology, Amazon

What Retail Market Research Can Tell Us About the Future of Unmanned Drone Delivery

Posted by TrendSource on 9/3/20 9:45 AM

Amazon came a step closer to unmanned package delivery with its recent FAA approval for Amazon Prime Air, its drone delivery program. The company can now begin testing the service with actual customers, having demonstrated to the FAA’s satisfaction that the program is safe through its tests in controlled environments.

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Topics: Market Research, Retail, Digital Technology, Delivery, Amazon

As Consumers Continue Social Distancing, Expanded Delivery Capacity Cannot Meet Surging Grocery Delivery Demand

Posted by TrendSource on 4/14/20 9:36 AM

In these times, grocery delivery can be stressful. An anecdote: Hearing that Amazon Prime Now grocery delivery windows were being released at midnight each day, last night (or was it this morning?) my man and I set our alarm and tried to time it just right. But the stress of rushing through our grocery shopping combined with miscommunications led to a late-night (or was it early-morning?) shouting match about shared responsibilities, mutual respect, and the difference between ‘want’ and ‘need.’ 

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Topics: Market Research, Grocery, Omnichannel, Retail, Grocery Delivery, Delivery, Amazon, COVID-19

How COVID-19 is Reshaping the Food Service Industry

Posted by TrendSource on 3/19/20 9:00 AM

Boy, the last week sure has changed things, hasn’t it? Sometime between Wednesday and Thursday, our collective mindset went from passing concern to outright panic as the realities (and some myths) about COVID-19 began to take hold.

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Topics: Food Service, Retail, Digital Technology, Delivery, Amazon, COVID-19

Labor, Security, and Discrimination Concerns Follow Amazon's Cashierless Grocery Store

Posted by TrendSource on 3/5/20 9:45 AM

Boy, I bet PBS’s Frontline sure is cheesed off that within weeks of releasing its three-hour Amazon documentary, the retailer went and opened a cashierless grocery store, Amazon Go Grocery.

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Topics: Market Research, Grocery, Digital Technology, Amazon, Labor

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