What is sentiment analysis, what can sentiment analysis tell you, and how does it fit into a broader brand health tracking program? We’re here to explain and we feel great about it!
Brand health is tricky these days, and TrendSource has developed a suite of products to help businesses keep real-time tabs on the things people are saying about them. Over the next three weeks, we will be presenting these brand health products as part of our Market Research 101 series, telling you everything you need to know about the cutting edge of online market research.
Market Research 101 continues this week with customer experience mystery shops, a market research methodology near and dear to TrendSource’s heart. We love mystery shopping, it’s how we got our start in the market research business, so let’s learn all there is to learn about customer experience mystery shops, and we will try not to date ourselves as we hum ‘Building a Mystery.’
Do you hear that? It’s the collective sigh of relief being released by every parent across the country—the kids are back in school! Phew! It’s true, summer vacations have ended for student and CEO alike but around here we never take a break. We keep pushing forward with Market Research 101, breaking down our favorite market research methodologies every Thursday for your edification and, well, pleasure (are you not entertained?!).
Labor Day is coming, so drape yourselves in white from head-to-toe before it’s too late. But that’s the beauty of Market Research 101—wear whatever you like, we can’t see you anyway!