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Trusted Insight Trends Blog

Omnichannel Market Research: UPS Access Points, Convenience Stores, and The Dreaded Last Mile

Posted by TrendSource on 1/31/19 9:49 AM

As any veteran (and some neophytes) of e-commerce know, delivery is convenient until it isn’t. It’s wonderful when you come home to find packages safely waiting for you on your doorstep or in your lobby, and all the more satisfying when you happen to actually be at home to receive delivery (yes, I’m talking about you, dearest newly-acquired Ted Baker jacket).

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Topics: Delivery, Omnichannel, C-Store, Amazon, Online, Market Research

Grocery Industry Market Research: Kroger and Microsoft To Take on Amazon

Posted by TrendSource on 1/24/19 9:47 AM

My enemy’s enemy is my friend…or something like that. It’s an old adage, usually used to describe war (and the one reason I have for liking Katy Perry), but sometimes it goes for business too.

And with Kroger and Microsoft’s new partnership, the enemy’s name is clear: Amazon.

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Topics: Grocery, Technology, Amazon, Omnichannel, Retail

2018 Retail Industry Report: Everything to Know About Sip ‘n’ Click, Wardrobing, and the Omnichannel State of Affairs

Posted by TrendSource on 12/6/18 7:01 AM

It’s a pretty good time to be dropping a market research retail industry report. We are in the midst of the yearly retail bonanza that is the holiday season, and news of traditional retailers either rebranding and rebounding or simply failing to adapt litter business blogs (yes, including this one). Meanwhile, upstart digital-only retailers seemingly emerge every day to bring new challenges to brick-and-mortar’s doorstep.

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Topics: Retail, Consumer Insights Studies, Consumer Research, Consumer Insights, Technology, Digital Technology, Omnichannel, millennials

2018 Grocery Industry Report: Omnichannel Adoption Slower than Expected

Posted by TrendSource on 9/27/18 9:58 AM

Grocery shopping ain’t what it used to be. With omnichannel and digital-only challengers threatening legacy grocery’s status quo, operators are racing to build out their omnichannel operations, ranging from in-store pickup of digitally ordered items (click and collect) to rapid grocery delivery (Amazon’s got it down to 2 hours or less).

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Topics: Grocery Delivery, Grocery, Digital Technology, Omnichannel, Consumer Insights Study, Consumer Insights Studies, Consumer Insights, Mobile Technology, millennials

Aldi is Coming for Your Customers: How Grocery Market Research Can Help

Posted by TrendSource on 9/13/18 9:19 AM

Grocers beware, Aldi is coming for you, your margins, and your customers (protect your millennials!).  The German discounter, which currently operates 1,800 stores in 35 states, was just named Retailer of the Year by Supermarket News, its second such victory in the past four years.

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Topics: Grocery, Market Research, Grocery Delivery, Mobile Technology, Omnichannel, Customer Intercepts, Shopalong, Competitive Intelligence

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