Human nature ensures that we are constantly comparing our performance to others. The questions on all of our minds are...Am I normal? Are my organizational issues the same as others? To support our clients in answering these questions with regards to top violations of CMS Marketing Guidelines in the 2014 AEP season, we’ve listed the common threads that we saw below. Were these the issues you saw in your organization?
During the 2014 AEP season, TrendSource conducted ~4,000 compliance audits and we wanted to share with you the top deficiencies we uncovered for our clients.
*Deficiencies not listed in any particular order.
Identifying deficiencies as they occur allow our clients to take corrective action and stop trends before they snowball into larger issues. Also, our findings tend to corroborate with what CMS is seeing in the field. This allows our clients to proactively make changes to potentially avoid larger compliance infractions.
Don’t forget to read TrendSource’s AEP 2014 in Review for more detailed insights on last year’s compliance audits.
For more information on how TrendSource can assist you with execution of compliance monitoring programs to help prevent violations, visit our CMS services page.