Companies must fully understand their customer journey in order to remain competitive, and too often settle for a one-dimensional perspective derived from a limited set of methodologies.
Join us and learn more about how the marriage of quantitative and qualitative methodologies can light the path to capture the following: a three-dimensional portrait of your customers, their path to purchase, priorities, and pain points.
Webinar highlights include:
- Breaking down silos and reaching across functional boundaries
- The art and science of delivering results
- Embracing new ideologies
In this webinar, we will share our experience with initiatives like this by taking you on the journey of one major global media company.