It is a transitional moment for convenience stores and today’s decisions will shape the industry for the decades to come. Owing to three pivotal trends c-stores must embrace or reject (fresh food, frictionless checkout, and cannabis sales), a new crop of omnichannel grocery competitors, and continued concerns regarding safety, c-store operators have a lot to think about moving into the new decade.
Grocery is starting to get better at grab-and-go prepared foods, putting their best food forward as they step into a millennial-driven trend that sees an increased demand for clean and convenient mealtime options.
Grocers can’t wait to go green, and not in the environmentally-friendly sustainable way we all think. No, grocers are hot to trot when it comes to cannabis.
You’d need a devoted weekly magazine to cover all the news coming out of Amazon’s many (many) products, services, revenue streams, and dramas. Their streaming channel is producing some of the best content out there (talking about you, Mrs. Maisel), apparently they are going to rebuild health care from the ground up, and New York’s governor is basically doing his best John Cusack Say Anything impression outside Bezos’s door.
Grocery shopping ain’t what it used to be. With omnichannel and digital-only challengers threatening legacy grocery’s status quo, operators are racing to build out their omnichannel operations, ranging from in-store pickup of digitally ordered items (click and collect) to rapid grocery delivery (Amazon’s got it down to 2 hours or less).