Lately, listening to coworkers, friends, and family all beginning to get excited about their travel plans has been a highlight of my Zoom meeting schedule. Because we’ve all learned to respect the potential for disruptions, everybody couches their plans with the mandatory level of qualifications—a lot of “hopefully” and “god willing.” But people are starting to get excited.
Hey there, market research fans!
As COVID (hopefully!) recedes, consumers have reentered brick & mortar retail locations only to find them in various states of chaos. Among the offenses, according to CNBC, sales floors converted into staging areas for online orders, half-empty shelves, unpacked inventory, piles of unsorted clothes and other goods, and employees darting around preparing orders for curbside pickup.
Experts from multiple industries are forecasting a dramatic upswing in auto loan defaults and repossessions. John Van Alst of the National Consumer Law Center, for example, says that his agency has “certainly seen an uptick in defaults and delinquencies.”
As the nation (Hopefully! Don’t jinx it!) recovers from the COVID-19 pandemic, delays are building in the nation’s busiest ports while companies attempt to resupply depleted inventories and anticipate future sales.