Meeting guest expectations and providing a positive customer experience has never been so paramount. One of the things I keep hearing from clients, prospects and industry experts is that today’s guests “expect” things to be done quicker and more efficiently. Do you think that’s true? Let’s explore:
As a market research consultant in the food service Industry for the past 11 years, I’m blown away by how the industry has evolved, especially in these past couple of years.
Corporate strategies can succeed or fail for a number reasons. Most failures can be explained by the strength of the strategy or the strength of execution.
For the past eight years, the Center for Medicare & Medicaid Services (CMS) has conducted secret shops to ensure that marketing representatives, agents, and brokers comply with CMS marketing requirements and guidelines.
The 2014 NAPBS Mid-Year Conference provided TrendSource a great opportunity to join our fellow NAPBS members as one of the only providers to meet with regulators on Capitol Hill, spend time with our current and prospective clients, and learn how the current regulatory environment is affecting the industry.