We are back for the next round of Market Research 101, but before we wax poetically about another market research methodology, we must acknowledge: we are nearing the end of our digital market research seminar. Sadly, all good things must come to an end and Market Research 101 is getting there quickly.
Topics: Health Care, Healthcare Solutions, CMS Compliance, Health Care Compliance, Market Research 101
Hard Skills and Transition Fills: The Top AEP 2017 Violations
During Medicare’s Annual Election Period (AEP), TrendSource Trusted Insight designs and executes secret shop programs for over 30 Medicare Advantage plans, helping companies ensure their sales agents comply with mandated CMS guidelines. Based on more than 4,000 individual projects, we identified the top violation per audit type and, while some have appeared in years past, others were previously unseen. By alerting our clients to these issues, they were able to implement corrective actions. Below, we outline, in no specific order, some of the top AEP 2017 violations.
Topics: CMS, Health Care, Healthcare Solutions, CMS Compliance, AEP, Health Care Compliance
AEP 2016 has come to a close. During our 7th successful AEP season, we ended up completing over 4,000 “Secret Shops” for our 30+ Medicare and Medicaid clients.
Topics: CMS, Health Care, Healthcare Solutions, Health Care Compliance
That’s a wrap! The AEP 2015 season has come to a close, and health plans are now working to deliver the services promised to their new beneficiaries.
Topics: Market Research, Featured, Healthcare Solutions, CMS Compliance
Preparing For Your CMS Marketing Surveillance Program – A Checklist
It’s officially summer, and we all know what that means! No, not sunshine, 4th of July BBQs …those in the Medicare world know that summer means the Medicare Annual Enrollment Period (AEP) is fast approaching.
Topics: Market Research, Featured, Healthcare Solutions, CMS Compliance